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For Canvas Faculty: Upgrading OHM from LTI 1.1 to 1.3 in Canvas

Information for Faculty after LTI 1.3 has been put into place for Canvas

OHM LTI Update Overview

Lumen OHM is transitioning customers from LTI 1.1 to LTI 1.3. This upgrade brings improved security, better compatibility with Canvas, and a more reliable integration experience for both instructors and students.

Your Canvas administrator has recently completed this upgrade with us, and this guide has instructions for the one-time login process required by faculty to complete the transition for their individual courses.

Instructions for Instructors

There is one important step you will need to complete before your students access the course.


Important Step — Login Required Before Students Access the Course

As soon as your admin confirms the setup is complete, you must open your OHM course in Canvas and complete the login prompt before any students attempt to access it. You will get the log in prompt by clicking on any OHM assessment in Canvas.

If a student opens the course before you have logged in, they will see the following error:

"Course link not established yet. Notify your instructor they need to click this assignment to set it up."

Steps to Complete the Transition
  1. Immediately open your existing OHM course in Canvas. Click on any OHM assessment. You will be prompted to log in to OHM. Complete this login before notifying students.
  2. This is a one-time, expected step. After logging in, your course content will load normally with no course copy or re-linking required.
  3. Once you have successfully logged in, your course is running on LTI 1.3 and students can access it without issue.


 

 

 

What Students Will Experience

Students do not need to take any action. The transition to LTI 1.3 is seamless from their perspective.


Note: Students will have uninterrupted access as long as the instructor has completed the one-time login after LTI 1.3 was configured.

  • Students can open the course from Canvas exactly as they always have.
  • All grades and scores from previous work completed under LTI 1.1 will remain present and intact.
  • All future assignments and assessments will continue to record grades back to the same Canvas course and OHM course the student started in.
  • There is no need to re-enroll or restart any coursework.

 

Frequently Asked Questions

Will my students lose any of their grades or progress?

No. All existing grade passback data from prior LTI 1.1 launches is preserved. Students will retain all previously recorded scores, and any new work they complete will continue to flow to the original Canvas course gradebook.

Do I need to create a new course or copy my existing one?

No. The transition maps your existing course to the new LTI 1.3 connection. You do not need to copy the course, reassociate content, or rebuild anything.

Why am I being asked to log in to OHM again?

This is a one-time authentication prompt that occurs as part of the upgrade. It is expected behavior and will not happen again after the initial login.

Does the LTI 1.1 tool need to be removed before adding 1.3?

No. Testing has confirmed that LTI 1.3 can be added to the Canvas environment while an LTI 1.1 course is still active. The existing course will transition to 1.3 upon the next launch without disruption.

Who should I contact if I run into issues?

Please reach out to Lumen Learning Support for any questions or assistance during the transition process. You can contact support at support.lumenlearning.com and Submit a request.