This article summarizes how to manage your roster in OHM, how to email students, how to lock or unlock a student account, how to remove a student, how to manage assessment exceptions, and how to move a student to another section.
Student Roster
The Roster page is the main page to interact with students in your course—there are several actions that can be performed from here.
Mass Email & Messaging Students
The Roster page is the capability to send mass emails and messages.
Emails will be sent to the students' email addresses while messages will be sent directly in Lumen OHM.
You can use the check boxes on the side to select specific students, or you can use the Check/Uncheck All box to select all of your students.
Once you have the students selected, you can click E-mail or Message to contact your students.
To send a message only to students who haven't completed a specific assignment, select all students and then in the options beneath the message check Limit send and select the assignment in the drop-down menu. It will then tell you which students will receive the message.
Lock or Unlock a Student Account
- Open the course roster page
- Select the student's name to open the Change User Info page
- Check (Lock) or Uncheck (UnLock) the "Lock out of course?" box

Manage Assessment Exceptions
Occasionally you'll have a student who doesn't complete an assignment on time for a legitimate reason, and you'll want to extend the due date for that assignment. You can take this action on an individual basis or extend the due date for multiple students at once.
For an individual student click the word Exception in the student's row.
For multiple students, select their check boxes and then click the Make Exception button.
This will direct you to a page where you can select the assignment(s) and then adjust the available dates for the assignment.
There are additional options, including the option to send a message to the student.
Once you've changed the settings, press Record Changes.
How do I transfer a student from one section to another in OHM?
For OHM courses integrated with Canvas, Blackboard, Brightspace, and Moodle, we recommend connecting with your LMS Admin. After the LMS section change has been made, it is a manual process to copy the grades from one LMS section to another as well as one OHM course to another. The OHM grades can only be copied into the new OHM course after the student clicks into the new class from the LMS. Then, apply a scholarship code if the student has already paid.
For OHM direct log-in courses, the student should be locked out of the old OHM course (see above) at the same time they are added to the new OHM course. Grades still need to be copied manually and a scholarship code applied if the student has already paid (contact Lumen Support for codes as needed).